Author Topic: Is there any pockethernet staff still here?  (Read 3004 times)

zeb

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Re: Is there any pockethernet staff still here?
« Reply #15 on: November 11, 2019, 10:00:30 PM »
Sadly there's still no response from Zoltan or anyone else at Pockethernet despite a couple more attempts.  I notice that Zoltan hasn't visited the forum in over a month now. :(

Interesting to see that Poket Hardware were trying to (or maybe did) recruit in August:

https://jobs.servicefinder.am/application/detail/39079

vanaalten

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Re: Is there any pockethernet staff still here?
« Reply #16 on: November 12, 2019, 08:56:21 AM »
Latest (non-beta) firmware release: june 2017;
Latest update of the iOS app: july 2017;
Latest update of the Android app in Google Play store: august 2017;

Well, OK, something more recent: last update of https://www.pockethernet.com : 2018.

I think the project is dead. Unfortunately there's no crew around to make it official.

But for any potential buyers: don't. You would buy a product without maintenance on the software side, where the existing software is already in need of an upgrade for stability & features.

Don't buy this.

eits

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Re: Is there any pockethernet staff still here?
« Reply #17 on: November 27, 2019, 07:54:13 PM »
if they recruited someone -> pretty cool, BUT:

zeb

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Re: Is there any pockethernet staff still here?
« Reply #18 on: November 28, 2019, 09:55:22 PM »
Well, they were trying to recruit someone:

https://jobs.servicefinder.am/application/detail/39079

It's interesting to see that Zoltan logged in to the forum today but alas no post nor email response from him!

eits

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Re: Is there any pockethernet staff still here?
« Reply #19 on: November 29, 2019, 07:11:30 AM »
muahaha, someone modified my above post - i smell censuring

zeb

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Re: Is there any pockethernet staff still here?
« Reply #20 on: November 29, 2019, 10:46:09 AM »
I got notification of your previous message and looked at it pretty much straight away and it looked the same.  I doubt they'd muster the effort to edit a post!

vanaalten

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Re: Is there any pockethernet staff still here?
« Reply #21 on: December 05, 2019, 06:32:26 AM »
Well, they were trying to recruit someone:

https://jobs.servicefinder.am/application/detail/39079

It's interesting to see that Zoltan logged in to the forum today but alas no post nor email response from him!
....well, one surprising little post from him:
https://forum.pockethernet.com/index.php?topic=362.0
 :)

Apologies, Zoltan, for declaring the project dead in a previous post.

zeb

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Re: Is there any pockethernet staff still here?
« Reply #22 on: December 05, 2019, 11:02:14 AM »
I don't think any apologies to Pockethernet are really needed.  I received a message from Zoltan on Friday which contained this statement:

Quote
I appreciate your persistence, however I didn't want to make any promises until we had a new release done.

I've tried to explain (several times I believe) that staying silent for long periods of time sends completely the wrong message.  Good communication is key to good customer support.  Even if there is no progress to report, I believe that they should still talk to us and let us know that they're still working on things.  I really hope that this is a good sign and that they learn to communicate.  Pockethernet is too good a product to suffer at the result of poor customer support.

Mike1233

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Re: Is there any pockethernet staff still here?
« Reply #23 on: December 05, 2019, 11:18:25 PM »
+1

WorcsIT-Ed

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Re: Is there any pockethernet staff still here?
« Reply #24 on: December 06, 2019, 12:47:44 AM »
+100.  Things go wrong, staff leave, bugs occur and life generally gets in the way... simply ignoring your customers is absolutely NOT the way to go!