Author Topic: Is there any pockethernet staff still here?  (Read 1412 times)

RoyCruse

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Is there any pockethernet staff still here?
« on: November 02, 2018, 01:08:19 PM »
Hi,   Ive just bought a pockethernet and have joined the forums to learn about its capabilities and any issues etc.

I have noticed there seems to be no posts from any pockethernet staff since July !!!

Are they still actively supporting and developing for this product or have I just bought a dead end product ?

vanaalten

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Re: Is there any pockethernet staff still here?
« Reply #1 on: November 04, 2018, 01:13:33 PM »
I'm afraid your conclusion about a dead-end product might be accurate. Several requests for more communication here are unanswered. There was a post long time ago about an update almost ready for release, but the best we got was a beta version.

My guess is that they are still selling this product, provide feedback via e-mail (see e.g. https://forum.pockethernet.com/index.php?topic=341.msg1579#msg1579), but other than that, lack time for any more support. For that reason I'm not recommending this product to anyone anymore.

Daniel26

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Re: Is there any pockethernet staff still here?
« Reply #2 on: November 08, 2018, 12:18:51 PM »
Same to me. Cannot recommend it anymore.

EvilGenius

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Re: Is there any pockethernet staff still here?
« Reply #3 on: November 21, 2018, 03:28:57 AM »
There have been a few quiet periods since this was released.  Each time they come back and mention being more communicative, it's never happened.  I don't think they're gone though.  Just poor at communication. 

Gerry777

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Re: Is there any pockethernet staff still here?
« Reply #4 on: August 21, 2019, 04:13:10 PM »
I really like my pockethernet but several requests for more communication here and via mail are unanswered.
So for that reason it is hard to say but I'm not recommend this product at this time...
« Last Edit: August 21, 2019, 04:19:30 PM by Gerry777 »

zeb

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Re: Is there any pockethernet staff still here?
« Reply #5 on: August 21, 2019, 06:38:12 PM »
Sadly it's not looking promising. :(  I dropped Zoltan an email on the 16th but have, as yet, not had a reply.

Pockethernet isn't my first tool of choice as I find it cumbersome to use (two parts Pockethernet, one part smart phone)!  I have other tools that give a quick, and more convenient, result but Pockethernet is there for when I need it.  It finds issues that the others don't...  For example, it clearly shows when the cable to a WAP has been plugged into the console port, not the Ethernet port (pins 4 & 5 shorted).

Unfortunately without proper support, Pockethernet can't do well, even though it still seems to be for sale.  It's a great product that needs a few tweaks (an updated iOS app and the Android beta app releasing for starters).

I know that some work was done on documenting the Bluetooth protocol so that a replacement app could be written but the firmware would be a huge issue.

I really hope that the support/development issue can be sorted.  Like you, I couldn't recommend Pockethernet at the moment. :(