Author Topic: Will not connect via app or usb  (Read 53 times)

wjjeans81

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Will not connect via app or usb
« on: October 22, 2017, 09:27:44 PM »
In just received my pocketethernet and it appears to be defective.  I have tried to connect using the app and two separate iPhone 7 phones and neither have worked.  I have also tried to update the firmware on a windows 10 PC and while the drivers appear to install automatically the firmware executable file does not recognize the pocketethernet and no serial number or info is ever displayed.  I am looking for assistance on how I can have a replacement unit sent ASAP or if there is anything else I can try.

Mike1233

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Re: Will not connect via app or usb
« Reply #1 on: October 23, 2017, 10:11:23 PM »
You have tried this?
I am not using an Iphone

iOS

    Turn the Pockethernet unit on
    Turn on Bluetooth
    Open the App
    Push the connect button to establish the connection
    Pockethernet is ready to use